Returns & Exchanges
At RYZE, we want you to feel your best with every sip, which is why we offer a 30-day satisfaction guarantee on all first-time orders. If our blends don't meet your expectations, we are committed to making it right through a simple and transparent return process.
Return Process
- 1.Initiate Your Request
Contact our support team via email within 30 days of receiving your order to request a Return Merchandise Authorization (RMA) number.
- 2.Prepare Your Package
Securely pack the unused portion of your product in its original packaging and clearly write the provided RMA number on the outside of the box.
- 3.Ship It Back
Send your package to our quality control center using a trackable shipping method to ensure your return is documented and received safely.
- 4.Receive Your Refund
Once our team inspects the returned item, we will process a full refund to your original payment method within 5 to 7 business days.